Frequency Asked Questions

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Before you depart

Do I need travel insurance?

Travel insurance is compulsory for all Slip Away Travellers and should be taken out at the time of booking. You must provide proof of your travel insurance on the first day of your trip; you will not be able to join the trip without it.

What does my policy need to cover?
At a minimum, your travel insurance should be 'comprehensive', providing cover against personal accident, death, medical expenses, emergency repatriation and personal liability. We also strongly recommend it covers cancellation, curtailment and loss of luggage and personal effects. If you obtain travel insurance through us you acknowledge that you are satisfied with the level of insurance we have arranged. To find out more about travel insurance or purchase it through Intrepid, click here.

 

How do I find out about the visa requirements for the trip I am interested in?

While we do include information in our Essential Trip Information about visa requirements, we always recommend that passengers check with their local embassy as visa rules can change without warning. Embassy websites in your home country will always have information about requirements, visa costs and will provide the required forms. If you are uncomfortable with the visa process, you can visit a travel agent who can arrange these for you at a cost.

How do I organise my Visa?

Please contact the relevant local embassy, or ask us, to help you organise your visa/s.

Do you help with Visas?
My application says I need a letter of invitation or other supporting documentation, do you provide these? There are certain destinations, such as Central Asia and Iran, where you will need support documentation from the tour operator in order to apply for your visa. The ‘visa section’ of you Essential Trip Information will include information about what you need to send to us (scanned passports, employment letters etc.).

 

I am concerned about the political stability of the country through which my trip will travel.

The safety of our clients is a major priority for our company. With this in mind, we monitor world events very closely and rely on informed advice from a number of sources, in particular the level of the Australian Government Department of Foreign Affairs & Trade (DFAT) travel advisory. If this advisory is at Level 4 'Do Not Travel' will advise you to either cancel the trip or reroute the your itinerary to avoid the areas concerned.

What is the best way to carry money?

We recommend having access to money from a variety of sources – cash, cards and travel money cards are all commonly used. Check your Essential Trip Information and the relevant Destination Page on our website for more country-specific information.

What are the medical and vaccination requirements?

Medical and vaccination requirements differ between nations and as we are not medical practitioners, we unfortunately cannot advise on this issue. Please see your local GP or travel doctor for details and advice about current vaccination requirements.

What if I get ill or injured on the trip and unable to continue?
Our leaders are trained to deal with these situations and we will endeavour to get you help as quickly as possible. If you must leave the trip early due to illness, our local offices will help you find appropriate medical care and ensure someone at home is aware of the situation. We will do whatever we can to get you home or on your onward journey. Your travel insurance, which is compulsory on all our trips, should cover any costs incurred if illness occurs.

 

What is the currency in my destination? How much should I take in credit cards/cash? Can I use my credit card during my trip?
Our Essential Trip Information include a section on ‘Spending money’. Please refer to this for an idea on budgets. Travellers’ cheques are not common practice anymore so it is a good idea to travel with a credit card and ATM card, or a bank issued ‘cash card’ specifically for travel. Having a couple of options will assure that you are covered if one doesn’t work. In certain countries it comes down to potluck if you can withdraw money. One day it’ll work, the next it won’t, but it will work for your friend… Go figure! Visa cards are more widely accepted than Mastercard, particularly in Cuba where only Visa cards are accepted.

 

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